Yes. Latisha assesses your natural colouring primarily through your skin and eyes, so dyed hair is not a barrier. It helps to include a photo of your natural hair colour if you have one.

Absolutely! Colour Analysis is for everyone aged 18 and above. It helps men make informed choices about their clothing, accessories, and professional attire. In fact, one-third of our clients are men, although they often prefer not to feature on social media. 

Digital Products & Services

• All digital products (including seasonal guides, documents, or vouchers) are non-refundable once they have been delivered.
• Online colour analysis is non-refundable from submission of photos & questionnaire.
• Services such as colour analysis sessions are also non-refundable once they have been completed or delivered.

Cancellations

• Cancellations must be made before 48 hours of booking (as outlined at checkout).
• Any bank or transaction fees associated with cancellations  or refunds will be at the customer's cost.

Physical Products (e.g., Swatches)

• Due to the nature of our products, no returns or refunds are available for physical swatches once purchased.
• Customers are responsible for all postage and delivery costs.
  
  See our full refund policy.

Not at all! Colour analysis helps you make more informed choices moving forward. You can integrate your best colours into your existing wardrobe through accessories, layering, or makeup. Any wardrobe changes happen at your own pace, if you choose to make them.

While your undertones remain consistent, changes in hair colour, aging, or lifestyle may influence your overall appearance. A refresh session is recommended, particularly around the age of 65. Colour analysis is not recommended for individuals under 18, as hormonal changes can impact results.

Absolutely! A online colour analysis makes a unique and thoughtful gift. Simply purchase a gift voucher, and I'll create a personalised PDF voucher, sent via email within 48 hours. The recipient can then use their code at checkout to redeem their online colour analysis. 

While free AI tools can give you a rough idea, they aren't yet capable of delivering accurate results. AI can't reliably assess whether the photos and information you've submitted are correct, and it lacks the nuanced understanding needed to properly read undertones, skin, hair, and eye colouring. Colour analysis relies on trained expertise to interpret these details correctly ......something AI simply isn't there yet. For accurate, reliable results, it's best left to a trained and qualified professional.

AnswerYes. We’re putting together a guided tailoring tour in Hoi An, where you’ll have a wardrobe made to measure in the colours that suit you best. Dates and details are still being finalised. Register your interest to be the first to know when spots open.

The app is perfect for anyone who knows their colour season and wants an easier way to shop, plan outfits and feel more confident choosing colours that work for them.

Yes. We manually create looks and add new pieces into the app so your season stays fresh, current and easy to shop.

Yes. Items are linked directly to trusted brands where available, so you can shop pieces easily and confidently. The only exception is if the brand has removed the item from their website or changed the website.

The app is not one-on-one personal styling. It is a curated seasonal shopping and styling tool designed to help you find pieces, colours and outfit ideas that align with your colour season.

Yes. You can save your favourite pieces and styled looks, making it easier to come back to them later when you're ready to shop or plan outfits.

Yes. You'll be able to filter by colour, category and brand, so you can quickly find pieces that suit your season and your personal style.

The app includes 400+ styled looks curated across the seasons, giving you plenty of outfit inspiration for everyday wear, work, weekends, events and more.

Each item is manually reviewed and entered into the system, but occasionally something may slip through the cracks or appear differently in person than it did online, due to product photography, editing, lighting, fabric type or screen settings. As purchases are made directly through the retailer, we recommend checking their return policy before ordering.

No. The styled looks are there to guide and inspire you. You can shop one piece, recreate the outfit in your own way, or simply use it to understand what colours and combinations work for your season.

Styled looks are complete outfit ideas curated for each season. You can shop the exact pieces where available, or use the look as inspiration to recreate something similar with items you already own.

We do our best to curate pieces that align with each season and sub-season, but colours may vary slightly depending on the brand, fabric, lighting, photography and screen settings. Items are selected as a guide to your seasonal colour family, rather than a guaranteed exact palette match every time.

No. The Your SZN app helps you discover pieces that suit your season, but purchases are made externally through the brand or retailer's website. When you select an item, you'll be taken to the retailer's site to complete your purchase. We recommend checking the retailer's return policy before ordering.

 Yes, you can filter by sub-season. Please note that items are curated to suit your broader colour season using the colour analysis methods Latisha is trained in. Because every person's palette is slightly different, some colours may not match your exact sub-season perfectly, but they are selected to sit within your seasonal colour family.

You'll be able to shop pieces across clothing, makeup, accessories and jewellery, all organised by season. This makes it easier to find colours that work with your palette instead of searching through endless options.

 For the best experience, yes. The app is designed around the four home seasons: Spring, Summer, Autumn and Winter. If you don't know your season yet, we recommend booking an online colour analysis first so you can shop with more confidence.

The Your SZN app is designed to make shopping your colour season easier. You can browse clothing, makeup, accessories and jewellery in your seasonal colours, explore styled looks, and save your favourite pieces in one place.